Last updated: 3 October 2026
About this app
This app (“Harry’s Cafe”) lets you order food and drinks ahead of time from Harry’s Cafe, 73 Dohertys Rd, Laverton North VIC 3026 — open Mon–Fri 5am–3pm. The café is run by 73 Dohertys Road Pty Ltd (ABN 80 693 758 753). By using this app you agree to these terms.
Ordering & pickup
- Orders are for pickup. You select a pickup time and collect from the counter at our Laverton North store (unless your venue’s QR code offers room delivery).
- We hold completed orders for 10 minutes past the pickup time. After that we may need to remake your order.
- Menu items and prices may change without notice. The price shown at checkout is the price you pay.
- All prices are in Australian dollars (AUD) and include GST.
Payments
- Payments are processed securely by Square. We never see or store your card details.
- A public holiday surcharge applies to orders picked up on a Victorian public holiday. It’s shown as its own line in your bag before you pay.
- Charges appear on your statement as “HARRY’S CAFE”.
Refunds & cancellations
- Once your order enters the kitchen, it cannot be cancelled through the app.
- If something is wrong with your order, let our staff know at the counter and we’ll make it right.
- Refunds for payment errors or duplicate charges are processed back to your original payment method within 5–10 business days.
- Australian Consumer Law guarantees apply. Nothing in these terms limits your statutory rights.
Loyalty stamps
We track loyalty stamps behind the scenes as you order. In-app redemption isn’t available yet — ask our staff at the counter about current loyalty offers.
Ordering as a guest
- This app doesn’t require creating an account or signing in with a password. When you check out, we start a lightweight guest session on your device so you can track that order.
- Your guest session is tied to your browser/device, not a login — clearing your cookies or switching devices starts a fresh session.
- You can ask us to delete your details at any time by emailing info.harryscafe@gmail.com — see our Privacy Policy.
Allergies & dietary requirements
We display allergen information based on standard ingredients. However, our kitchen handles nuts, gluten, dairy, eggs, and other allergens. Cross-contamination is possible. If you have a serious allergy, please speak to our staff before ordering.
Availability
We aim to keep the app running smoothly but can’t guarantee 100% uptime. If the app is down, you can always order at the counter. We’re not liable for losses caused by app downtime.
Governing law
These terms are governed by the laws of Victoria, Australia. Any disputes are subject to the jurisdiction of the courts of Victoria.
Contact
Questions? Email us at info.harryscafe@gmail.com, call us on 0458 952 929, or chat with us at the counter.